Education Planner
About us
iae Global is a leading education and migration consultancy established for over 30 years. We are the official overseas representative for major Australian Universities and Institutes, providing world’s best service to our partners and students. As iae GLOBAL Brisbane is a new office there will be a lot of opportunity for self-development and promotion. Your role as Education Planner comes with certain level of responsibilities and commitment and we provide a summary of the role for your information below:
Job description:
· Perform general administration duties and support management in achieving all performance targets
· Create a friendly supportive office environment and leadership to the team
· Assist in the recruitment process for counselling and marketing staff
· Coordinate with iae GLOBAL finance department as required to maximise service and outcomes
· Represent iae GLOBAL in the upmost professional manner with all key stakeholders
· Promote iae Global partner institutions and their courses to international students
· Provide international students with expert and correct advice on study options and develop study plan that is suitable for each client
· Respond to the clients promptly and keep all notes, records and data in a timely manner
· Assist with students’ applications and enrolments to institutions
· Create marketing content for relevant platforms/ posts and participate in other promotional activities if required
· Maintain good customer service, appraisal, and feedback from all inquiries during all stages of the counselling process
· A keen interest in further learning educational industry and developing stable networks with clients and key stakeholders- undertake regular training and development
· Engage after-sale student service
· Create, maintain, and update company policy and procedures and ensure the highest standard of compliance and quality
· Coordinate with colleagues with great sense of teamwork to execute sales or customer service
Key Skills/ Experience
- Excellent time management and organizational skills and ability to priorities tasks
- Have a keen appreciation for learning and the international education industry, empathy and understanding for international students
- Hold a relevant degree or experience commensurate with the role
How to apply
Please email to tuvan@iaeglobal.vn
